Leading the evolution of the BOTB brand

FROM LOGO TO £50M BRAND

Brand Evolution / Strategy / Identity Systems / Comms / UX Design (20182025)

Win Your Dream Car! BOTB is a competitions company established in 1999. You may have seen BOTB at major UK airports in the past, but they're now exclusively online.

When I joined as their sole in-house designer in 2018, the brand was essentially just a logo. Over five years, I led a full-scale transformation, developing a cohesive, scalable identity system that helped position the business as a premium, trusted competitions platform. This brand transformation played a significant role in driving growth, engagement, and ultimately contributed to a £50m acquisition offer in 2023.

BOTB foundations

The first step was defining the core brand strategy: purpose, positioning, audience, and tone of voice. As the UKs leading competitions platform, we aimed to disrupt a space dominated by bargain aesthetics, instead leading and positioning BOTB as premium (new cars to win), trusted (by sharing winner surprise videos), and informative (expert car reviews from our car guru Tim) with a tone that was both friendly and knowledgable.

We sell dreams, not tickets - our comms needed to reflect that.

Scope of Work

Visual Design

UI & UX

Client

BOTB

Year

2018-present

Green Fern
Green Fern

A recognisable system

To create consistency across our growing number of channels (website, CRM, social, print, video), I developed a flexible visual toolkit, including:

  • A modular logo system for use across contexts

  • Expanded colour palette, mapping hues to different competition types for quick identification

  • Grid systems to ensure balanced layouts across formats

  • Iconic slanted typographic treatments to add energy and brand own-ability

  • Iconography that guided users through content with clarity and charm

  • Typographic evolution by replacing a playful, bubbly font with a sharper, more confident sans-serif to reflect a more mature brand tone

  • Automotive elements, chevrons and other car references

Refining photography

We eliminated outdated visuals like clip art and leaned into clear, aspirational photography - showcasing prizes in an irresistible, editorial style with enough space to breathe. For social media, we introduced platform-specific content (memes, fast motion, little text-led graphics) that allowed us to engage in ways that felt connected with their different audiences yet brand-aligned.

Same stories but different every time

BOTB runs weekly competitions, the brand needed to be both instantly recognisable and continuously refreshed all year round (hectic task!). I built a flexible brand system that could scale and adapt - new templates, exciting visuals, rapid creative cycles, and recognisable elements.

We extended the brand across:

  • New social platforms and video content

  • Events (Goodwood, Modball, Carfest)

  • CRM campaigns and winner videos

  • The BOTB app

  • Solid customer service and review system (Trust Pilot mainly)

  • Daily website updates

  • Direct and indirect acquisition campaigns

  • Influencers and trusted brands


Homepage redesign: Base one to aspirational

With exponential growth and stock market attention, we redesigned the homepage to reflect the brands maturity:

  • Immersive hero video to spark emotional engagement

  • Clean UI, large product imagery, simplified copy, clear steps

  • Improved transitions and animations for user's delight

  • Clearer CTAs and ux refinements for mobile and desktop

  • A tone shift: aspirational, not pushy. Direct, not overhyped

Bespoke tone of voice

By 2022, our messaging was fine-tuned per channel:

  • Website: clear, credible, trustworthy confident clarity

  • Facebook: energetic, playful, bold, unmissable

  • Instagram: composed, friendly, visually led, harmonic, irresistible

  • Youtube: aspirational, emotionally resonant, focused on authentic winner reactions, smiles everywhere, trust

  • TikTok: Fun, seamless, relaxed, non-commercial, beautiful cars

consistency

Maintaining consistency across an always-on business was one of the biggest challenges. I led ongoing brand audits, created usage guides, and supported cross-team rollouts to ensure the brand remained aligned and up to date.

Results!

By 2023:

  • BOTB had a cohesive, trusted brand across all channels

  • Our identity was distinct in a crowded market, lots of direct and indirect competition sprouted (Omaze, 7Days, Dream Car Giveaways, etc)

  • Continuous site testing and collabs with engineers for site optimisation

  • Engagement, trust and revenue were consistently climbing

  • Our high-quality winner content became a pillar of brand equity


This transformation didnt go unnoticed. The brands maturity, consistency, and professional polish contributed to the CEO W. Hindmarch receiving a £50m acquisition offer (Jackpot!) - proof that great design truly adds value.

The next chapter

Following the acquisition, new leadership shifted the brand's direction to prioritise simplicity and conversion. This marked a new design path, more in line with competitor patterns, focused on streamlining the purchase flow to power up transactions. The design work continues. The brand's always evolving!

A recognisable system

To create consistency across our growing number of channels (website, CRM, social, print, video), I developed a flexible visual toolkit, including:

  • A modular logo system for use across contexts

  • Expanded colour palette, mapping hues to different competition types for quick identification

  • Grid systems to ensure balanced layouts across formats

  • Iconic slanted typographic treatments to add energy and brand own-ability

  • Iconography that guided users through content with clarity and charm

  • Typographic evolution by replacing a playful, bubbly font with a sharper, more confident sans-serif to reflect a more mature brand tone

  • Automotive elements, chevrons and other car references

Refining photography

We eliminated outdated visuals like clip art and leaned into clear, aspirational photography - showcasing prizes in an irresistible, editorial style with enough space to breathe. For social media, we introduced platform-specific content (memes, fast motion, little text-led graphics) that allowed us to engage in ways that felt connected with their different audiences yet brand-aligned.

Same stories but different every time

BOTB runs weekly competitions, the brand needed to be both instantly recognisable and continuously refreshed all year round (hectic task!). I built a flexible brand system that could scale and adapt - new templates, exciting visuals, rapid creative cycles, and recognisable elements.

We extended the brand across:

  • New social platforms and video content

  • Events (Goodwood, Modball, Carfest)

  • CRM campaigns and winner videos

  • The BOTB app

  • Solid customer service and review system (Trust Pilot mainly)

  • Daily website updates

  • Direct and indirect acquisition campaigns

  • Influencers and trusted brands


Homepage redesign: Base one to aspirational

With exponential growth and stock market attention, we redesigned the homepage to reflect the brands maturity:

  • Immersive hero video to spark emotional engagement

  • Clean UI, large product imagery, simplified copy, clear steps

  • Improved transitions and animations for user's delight

  • Clearer CTAs and ux refinements for mobile and desktop

  • A tone shift: aspirational, not pushy. Direct, not overhyped

Bespoke tone of voice

By 2022, our messaging was fine-tuned per channel:

  • Website: clear, credible, trustworthy confident clarity

  • Facebook: energetic, playful, bold, unmissable

  • Instagram: composed, friendly, visually led, harmonic, irresistible

  • Youtube: aspirational, emotionally resonant, focused on authentic winner reactions, smiles everywhere, trust

  • TikTok: Fun, seamless, relaxed, non-commercial, beautiful cars

consistency

Maintaining consistency across an always-on business was one of the biggest challenges. I led ongoing brand audits, created usage guides, and supported cross-team rollouts to ensure the brand remained aligned and up to date.

Results!

By 2023:

  • BOTB had a cohesive, trusted brand across all channels

  • Our identity was distinct in a crowded market, lots of direct and indirect competition sprouted (Omaze, 7Days, Dream Car Giveaways, etc)

  • Continuous site testing and collabs with engineers for site optimisation

  • Engagement, trust and revenue were consistently climbing

  • Our high-quality winner content became a pillar of brand equity


This transformation didnt go unnoticed. The brands maturity, consistency, and professional polish contributed to the CEO W. Hindmarch receiving a £50m acquisition offer (Jackpot!) - proof that great design truly adds value.

The next chapter

Following the acquisition, new leadership shifted the brand's direction to prioritise simplicity and conversion. This marked a new design path, more in line with competitor patterns, focused on streamlining the purchase flow to power up transactions. The design work continues. The brand's always evolving!